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Family, tradition and values are what define Pamby, and we like to think of our employees as part of our extended family. To show our appreciation for the people who work by our side daily, we run a blog series called "Employee Spotlight."
Today, we shine the spotlight on Pamby Motors General Manager Joel Bruzinski. If you walk into our showroom, you'll see him. He's always busy, but never too busy to offer a friendly greeting to customers and co-workers.
Joel is a vital part of our business. He changed Pamby for the better when he showed up to our brand new building on Danbury Road almost 20 years ago. He was wearing a suit and tie, and was only 9 months out of college. John Pambianchi hired him on the spot.
For nearly two decades, Joel has had the opportunity to see many repeat customers. In fact, this is one of his favorite parts of the job. "We run a more integral business," Joel says. "It's run differently from other more stereotypical auto dealers. We want to retain people. Customers come back, and continue to see the same faces." In many cases, he has seen newly licensed teens come in with parents Joel sold cars to when they were newly licensed themselves!
Joel says the Pamby building conveys an inviting feeling as soon as people walk in the door. "We speak that to the customer," he notes. "It's an outward conveyance of how we do business. You walk in here and feel the difference. That is by design."
What people might be feeling when they walk in the door is the comradery among the staff. Joel appreciates the fact that everyone on staff knows each other well and is comfortable teasing each other. "Behind the scenes, we're like family," he says.
When he leaves work, you might catch him driving away in his 1998 Jeep Cherokee Sport. You would think someone in the auto industry would have the latest and greatest model, but Joel has a sentimental attachment to this vehicle and he says it's still reliable. He's an active member of his Sherman, CT community, where he and his wife do volunteer work and are politically involved. They own a historical home in the town center, which they have been continuously restoring for the last 17 years.
Employee Spotlight focuses on the people who make a difference at our Pamby Motors dealership, collision center, auto repair location and gas station. Check back over the next few weeks to see if your favorite employee is featured, or follow this link to email us and recommend someone who has impressed you.
Today, we shine the spotlight on Pamby Motors General Manager Joel Bruzinski. If you walk into our showroom, you'll see him. He's always busy, but never too busy to offer a friendly greeting to customers and co-workers.
Joel is a vital part of our business. He changed Pamby for the better when he showed up to our brand new building on Danbury Road almost 20 years ago. He was wearing a suit and tie, and was only 9 months out of college. John Pambianchi hired him on the spot.
For nearly two decades, Joel has had the opportunity to see many repeat customers. In fact, this is one of his favorite parts of the job. "We run a more integral business," Joel says. "It's run differently from other more stereotypical auto dealers. We want to retain people. Customers come back, and continue to see the same faces." In many cases, he has seen newly licensed teens come in with parents Joel sold cars to when they were newly licensed themselves!
Joel says the Pamby building conveys an inviting feeling as soon as people walk in the door. "We speak that to the customer," he notes. "It's an outward conveyance of how we do business. You walk in here and feel the difference. That is by design."
What people might be feeling when they walk in the door is the comradery among the staff. Joel appreciates the fact that everyone on staff knows each other well and is comfortable teasing each other. "Behind the scenes, we're like family," he says.
When he leaves work, you might catch him driving away in his 1998 Jeep Cherokee Sport. You would think someone in the auto industry would have the latest and greatest model, but Joel has a sentimental attachment to this vehicle and he says it's still reliable. He's an active member of his Sherman, CT community, where he and his wife do volunteer work and are politically involved. They own a historical home in the town center, which they have been continuously restoring for the last 17 years.